Negotiating is something we do every day, whether we realize it or not. Things like deciding whose turn it is to take out the garbage, buying a used car, or asking your boss for a raise involve negotiation. What are the steps involved in negotiating and how can we become better negotiators? Take our quiz to find out.
What is the most common form of negotiation?
Who is more likely to engage in negotiations?
Type B personalities
What is the basic formula for negotiating?
Stating your claims, repeating your claims and conceding points.
Recognizing the conflict, stating your claims and repeating your claims.
Recognizing the conflict, stating your claims and conceding points.
When it comes to negotiating, what is a good adage to remember?
Failure Begets Success
Knowledge is Power
Be Fearful When Others Are Greedy and Greedy When Others Are Fearful
What does BATNA stand for?
Best Alternative to Negotiated Arguments
Basic Alternative to Negotiated Agreements
Best Alternative to Negotiated Agreements
What is another word for the reservation price?
minimum starting price
maximum starting price
What does ZOPA stand for?
Zone of Possible Argument
Zone of Plausible Agreement
Zone of Possible Agreement
What is the difference between a mediator and an arbitrator?
A mediator's decisions are binding, an arbitrator's are suggestions.
An arbitrator's decisions are binding, a mediator's are suggestions.
An arbitrator usually has a background in politics, a mediator in conflict management.
What is the basic symbol in negotiations?
Which type of negotiation is referred to as win-win?
Using which approach to negotiation are you most likely to come out with what you wanted initially?
Who is principled negotiation best for?
for the seller
for the buyer
for those who don't feel comfortable with negotiation
To what is the Negotiator's Dilemma similar?
the Prisoner's Dilemma
What are the possible outcomes of the Negotiator's Dilemma?
great, good, mediocre, terrible
good, mediocre, terrible
good, ugly, bad
According to the Negotiator's Dilemma model, if both parties take the hard approach, what will the outcome be?