The Ultimate Online Shopping Quiz

Estimated Completion Time
2 min
The Ultimate Online Shopping Quiz
Image: razerbird/iStock

About This Quiz

You don't want to get off the couch and go out into the freezing cold, and fight through throngs of people frantically doing their Christmas shopping? Go shopping online from the comfort of your living room and avoid the hassle. Take our quiz and find out all you need to know about online shopping.
How can I know if a Web site is secure?
If it also has a store, and does not function exclusively online, then it should be secure.
There is a tiny padlock icon in the right-hand corner.
If you have a decent anti-virus program, the fact that it has allowed you access to the site without giving you a warning means it is secure.
Correct Answer
Wrong Answer

You can know that a Web site is secure if it has a tiny padlock icon in the right hand corner and if its URL begins https:// and not http://. Also, never send account details via email, or click on links to shopping sites from an e-mail.

Which is safer to use online: a credit card or a debit card?
a credit card
a debit card
neither -- a check in the mail
Correct Answer
Wrong Answer

A credit card is safer than a debit card, because a debit card is linked to your bank account and a hacker can cause much damage if they get access to it.

What amount of fraud liability do consumers have?
$50
$100
$500
Correct Answer
Wrong Answer

Credit card companies ask for only $50 of fraud liability. Some companies even have a zero dollar fraud liability policy. Most also have the option of giving you a single use credit card number linked to your account that expires after one purchase to prevent fraud.

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What law protects credit card users from fraud?
Consumer Protection Act
Credit Card Act
Fair Credit Billing Act
Correct Answer
Wrong Answer

The Fair Credit Billing Act protects consumers from identity and credit card theft.

What fraud liability do debit card users have?
$25
$500
$1,000
Correct Answer
Wrong Answer

If debit card users notify the bank within two days of a fraudulent purchase, they have a $50 fraud liability. After that, it goes up to $500.

What is the customary restocking fee on returned items?
5 percent
10 percent
15 percent
Correct Answer
Wrong Answer

If you return an intensely packed item, like an electrical appliance, they will charge you a restocking fee of 15 percent of the price of the product. Check a Web site's return policy page, because some stores charge up to 25 percent.

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What happens if you damage the UPS code or serial number on a product you wish to return?
You will get store credit instead of a refund.
You will need to take the item yourself to the store or warehouse.
You cannot return it.
Correct Answer
Wrong Answer

If you damage the UPS code or serial number on an item, it cannot be returned. The best way to get your money back would be to sell it on Craigslist or eBay.

Where is it easiest to bargain hunt?
in a real store
online
over the telephone, by calling retailers listed in the Yellow Pages
Correct Answer
Wrong Answer

It is easiest to bargain hunt online, because you can do multiple product searches using different browser tabs, or use price comparing Web sites.

What is Froogle's new name?
Findabargain.com
Google Price Comparisons
Google Product Search
Correct Answer
Wrong Answer

Google Product Search, formerly Froogle, allows you to conduct a focused search for an item online and then compare prices across a number of stores.

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What do Web sites like FatWallet.com or CurrentCodes.com offer?
price comparisons
coupons
product searches
Correct Answer
Wrong Answer

Web sites like FatWallet. Com or CurrentCodes.com offer coupons for discounts on price or free shipping. Just enter the coupon's code before checking out. A lot of online stores give out coupons if you sign up for their e-mail newsletters.

According to federal law, in what time frame do retailers need to ship items?
within seven days
within 14 days
within 30 days
Correct Answer
Wrong Answer

If no time frame is specifically mentioned, then a retailer must ship items within 30 days of purchase.

How can you cut down on shipping fees?
Purchase a number of items at once.
Pay via PayPal, as offer complimentary shipping.
If you pick the item up from the post office yourself, you get shipping at half price.
Correct Answer
Wrong Answer

If you purchase a number of items at once, retailers will charge you one shipping fee.

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What does the cookies function on your computer do to items purchased online?
It lets the retailer know the location of your computer.
If you have an account with that retailer, it will store items in your checkout basket so that you only have to pay one shipping fee.
It collects information about the product.
Correct Answer
Wrong Answer

Cookies function as a Web site's memory. Therefore, if you have an account with an online retailer, cookies will store items in your checkout basket so that you only have to pay one shipping fee.

What is the most economical shipping type to order?
priority shipping
standard shipping
express shipping
Correct Answer
Wrong Answer

Standard shipping is the slowest, but most economical. It usually takes three to five working days to arrive.

What is ARPANET?
the Internet's predecessor
the Internet's security function
a method of online payment, similar to PayPal
Correct Answer
Wrong Answer

APRANET was the original system created by the U.S. Department of Defense in the 1960s, on which the Internet is based.

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You Got:
/15
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